Digital Content Specialist

About Therabody:
Therabody® is a global pioneer in wellness technology and the creator of Theragun®, the world’s first handheld percussive therapy device. We empower people to take control of their wellness through scientifically validated products and natural solutions, spanning recovery, beauty, performance, and beyond.
 
Position Summary:
The Digital Content Specialist plays a key role in maintaining and optimizing the digital shopping experience on Therabody.com. This role is responsible for managing product listings, updating content using Shopify tools, and ensuring that complex, high-frequency promotions are implemented accurately across multiple locales. With a sharp eye for detail and strong organizational skills, the ideal candidate excels at balancing multiple projects in a fast-paced, high-volume promotional environment.
 
Key Responsibilities:
·       Maintain and update product listings across multiple catalogs, global storefronts, and localization while ensuring accuracy in descriptions, pricing, variant data, and imagery.
·       Customize, update, and publish web pages using Shopify Admin, page templates, and custom modules.
·       Create and manage discount codes, automatic discounts, and custom promotions in Shopify Admin.
·       Test and validate discounts across storefronts and ensure proper application at checkout for all global sales channels.
·       Troubleshoot site-related issues and collaborate with Customer Experience to resolve inquiries promptly.
·       Coordinate and implement promotional calendars in alignment with local marketing teams in five international markets.
·       Liaise with developers and technical teams to resolve issues or implement new features when needed.
·       Comfortable learning new technologies and processes as site and business needs evolve.
·       Partner closely with Digital, Creative, Merchandising, and Regional Marketing teams to align on timelines, content needs, and campaign execution.
·       Provide feedback and QA on new page builds, product launches, and site updates.
 
Required Qualifications:
·       2–4 years of experience in digital content management or global e-commerce operations.
·       Proficiency in Shopify Admin, native apps, and a familiarity with basic HTML/CSS
·       Working knowledge of platforms like Google Analytics, Figma, Asana/Jira, Iterable, or Contentful.
·       Experience managing promotions and discount strategies in an e-commerce platform.
·       Strong time management and project management skills; ability to handle multiple priorities and deadlines in a fast-paced, promotional environment.
·       High attention to detail, with an eye for catching content and pricing discrepancies.
·       Strong problem-solving skills and ability to work independently with minimal oversight.
·       Comfortable working in a high-paced environment which could require the occasional off normal hours support.